Services

Our services in this area are focused to save Clients from complex Administrative processes of Customs Clearing. These Services include:

Imports

All Ports of Entry including Rail Stations and International Airports

Exports

All Ports of Exit including Rail Stations and International Airports

Temporal Imports

including application of Temporal Import Permits (TIP) through Zambia Revenue Authority (ZRA), Customs and Excise – Station Managers at Port of Entry except for Vehicles were TIP Applications are done at designated Customs Port Offices.

Temporal Exports

Including Generation of General Certificate of Registration (GRC) to ensure that the exact item/s which were Temporally Exported is/are the same one/ones being returned after repairs or any other works which the equipment may have been engaged.

International Packaging and Removals

through Our Partners in the Transport Sector both Local and International.

Queries & Facilitation

Responding to Queries raised by Customs or raising Queries to Customs in an event of a dispute.

Management of ZRA Client Accredited Customs Program (CACP)

This is a Program were Importers are allowed passage of their consignments to their respective destinations without immediately paying the Applicable Taxes but are allowed Five (05) working days to settle their Account. Requirements (Check List) to qualify for this Program are available upon your request.

International Packaging and Removals

through Our Partners in the Transport Sector both Local and International.

Data Management Input

Configuration of Importer’s Tax Payer Identification Number (TPIN) for Customs Duty Relief for consignments such as Government Funded Projects and Importers on Investment License (Rebates) for qualifying goods in line with their respective License conditions. Also for configuration of New Residents (Expatriates) and Returning Residents Tax Payer Identification Number (TPIN) to accept Additional Procedure Codes (APC) which waivers Taxes.

Application of Advance Tariff Ruling

through ZRA – International & Policy. This entails that consignments that are a complete Unit but due to bulkiness/packaging of the consignment, it may not fit on a single Truck Load but on multiple Truck Loads may be imported under a Single Tariff Heading for that particular complete item.

Domestic and International Airfreight Cargo

We have capability of handling Domestic and International Airfreight Cargo in and out of Livingstone, Lusaka and Ndola as well as Regional Airfreight Cargo to and from Johannesburg, Harare, Windhoek, and Gaborone through Our Licensed Partners at all International Airports across the Country. Being in the Industry this long we are also conversant with Road Transporters who offer very competitive Rates for delivery of cargo within the Country and abroad.

Customs Duty Drawback

In an event that incorrect goods have been imported and they need to be returned to the Supplier, Customs Duty Drawback may be processed to claim the Customs Duty paid on that particular Import.

Internal Post Clearance Audits Service

This entails that we Post Review the Declared Bill of Entries on your Customs Profile and amendments are made prior to ZRA – Customs & Excise raising Post Audit Queries and subsequently avoid Penalties which may be imposed by the Authority if they find

Import Permits and Heath Clearance Certificates

which are a requirement at time of importation on restricted/controlled goods such as Food and Food related Items (either processed or non-processed), Maize and Maize Products i.e Maize Seed, Mealie Meal, Maize Bran, seeds for sowing, Fertilizers, Chemicals, Medicaments etc.